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Articles on:Collecting Reviews
Collect reviews via review request emails, and customize discount display, email templates

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  • Sending review requests via email
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  • Using discount settings to encourage customers to write reviews
    Few readers
  • Customizing your email templates and review appearance
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  • What is a Review Submission Page?
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  • Request Dashboard: see how emails are performing
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  • Using the Blocklist to manage review request email
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  • How to get reviews for my product?
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  • How to schedule my email sending time
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  • Remind customer to leave reviews via Remind to review
    Email Reminder, Remind customerFew readers
  • Schedule Request reviews via Email for old orders
    Request reviews via Email for old ordersFew readers
  • Why I can't remove the trigger for "All Countries" in Review Request Email?
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  • Why I cannot submit a review through the Auto Request email?
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  • Sending manual review requests for orders out side Shopify via CSV file
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  • How to custom the email sender
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  • Customizing discount code appearance
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  • Customizing promotion badge appearance
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  • How to set up Automation flow?
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  • How to set up Custom Sender Domain
    Setting up your own sender domain lets you send review request emails from your store’s domain (for example, hello@yourstore.com) instead of the Ali Reviews default address. This helps your emails look more professional and reduces the chance they end up in spam. || Kindly note this feature is available from Growth plan. 1. Prepare your domain Before you start: Make sure you own your store's domain (for example, yourstore.com). You’ll need access toFew readers
  • Collecting reviews with QR codes
    QR codes give your customers a quick way to leave a review without needing an email. Scan the code, land on the review page, done. You can add QR codes to packaging, inserts, receipts, or anywhere your customers might see them after their purchase. Ali Reviews has two types of QR codes: order QR codes (tied to one specific order) and product QR codes (reusable codes tied to a product SKU). Order QR codes An order QR code links directly to the review submission page for one customer'Few readers
  • Understanding email template freshness
    When you change an email or QR template in Ali Reviews, emails that are already scheduled and QR codes that are already generated aren't automatically updated. This article explains why, and how to bring them up to date. Why items go outdated Ali Reviews renders emails into HTML at the time they're scheduled, not at the time they're sent. QR code inserts are rendered when the QR code is generated. This means if you change a template after an email is scheduled or a QR code is generated, thosFew readers
  • Request dashboard: see how your review requests are performing
    The request dashboard is your central view for every review request you've sent, across emails and QR codes. Use it to track statuses, take action on individual requests, and spot trends with built-in reports. Before you start Make sure you've enabled auto-schedule requests in the Email setting tab. The dashboard only shows requests after you've activated email collection or generated QR codes. To reach the dashboard: go to Collect reviews in the left side menu, then click the **RequeFew readers

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