Question 1

Installing Ali Reviews extension

Accepted Answer

Installing the Ali Reviews extension on your Chrome or Microsoft Edge browser will help you limit errors and ensure a smooth and quick import of reviews. This article will guide you through the straightforward steps to install the Ali Reviews extension effortlessly.

Install Ali Reviews extension on Chrome

Steps

Go to Import Reviews > Select a source in Get reviews anywhere (For example: AliExpress)

Click Install Ali Reviews extension.

Click Add to Chrome > Add Extension. After that, go back and reload Ali Reviews tab, then you should be able to import reviews.

Another way:

Click this link to add Ali Reviews Chrome extension
Then click Add to Chrome button

Confirm by clickin

Question 2

Adding the review box via app block

Accepted Answer

Adding the Review Box via app block allows you to select the page where you want to display this widget. This article guides you through the process of adding the Review Box widget using the app block and customizing it quickly in the theme editor.

|| Heads-up: || + If you are using Shopify Theme OS 2.0, then you can easily add the review box widget via the theme editor. || + Before customizing the widget, you need to enable the Ali Reviews Core Snippet. || + To let the widget appear on your storefront, remember to toggle it on the top right corner of the Review Box widget settings page in the Ali Reviews app.

Add the Review Box via app block

Steps:

From the Shopify Sales channels, click Online store, then click Customize in the current theme section. This will open the theme editor.

In the theme editor, select one page you want to add the Review Box on: Homepage, product page, or collection page.
On the left sidebar, click Add block > Apps > search “review box” > select Review Box.
You can also drag and drop the Review Box to the position you w

Question 3

Discovering all Ali Reviews widgets

Accepted Answer

Utilizing the Ali Reviews widget can showcase your reviews and enhance your store's credibility. This article will show you how each widget looks and how it can elevate your brand and encourage informed purchasing decisions.

Review Box

The Review Box displays customer reviews in a grid, list, or slider layouts. This popular widget enhances social proof and trustworthiness for online stores.

The Review Box is automatically added to the product page after configuring it in the Ali Reviews. For non-product pages, you can add the review box widget via the app block.

| Tip: Read more about customizing and displaying Review Box

Review Popup

The Review Popup is an automated floating pop-up that appears in various positions on the page to grab customers’ attention. By displaying a single featured review for a few seconds, it encourages customers to click and learn more about the product.

The Review Popup will be shown on all pages.

| ** Tip**: Read more about [customizing and displaying Review Pop

Question 4

Fixing common bulk importing review errors

Accepted Answer

During adding the AliExpress product URL manually in the bulk import process, you may encounter some issues. This article will help you figure out some common importing errors and how to solve them.

| Heads-up: | Remember to install the Ali Reviews extension on Google Chrome to limit errors and import reviews smoothly. (Click here to learn how to install the Ali Reviews extension. | When you use the bulk import method, the number of reviews imported depends on your import settings. If you don’t get any reviews after bulk importing, please check your import settings—they may be too strict. From the dashboard, go to import reviews > Click "Customize settings" on the top right of the page.

No new reviews imported

If no reviews are imported, click "Try again." In this step, you’ll see new suggested review links for the products that failed, and you can also switch to manual import if needed.

| Please note: Your import settings c

Question 5

Importing reviews from an Ali Reviews CSV template

Accepted Answer

In this article, we will learn the steps for importing existing reviews from a CSV file and how to fill in review data in the Ali Reviews template fields.

Import reviews using Ali Reviews template

|| Note: This feature is available from the Basic plan

Access import CSV file feature

From the Ali Reviews dashboard:

Click Import reviews in the side menu.
Click Import by Ali Reviews template at the bottom of the Import reviews page.

Step 1: Select products

Click the button labeled Create CSV file with product in the guideline.

This step opens a modal where you can select the products you want to import reviews for.

Why this step matters

We recommend selecting products before downloading the CSV file or using a spreadsheet template because the product handle column is required.
As you select products, their product handles will be auto-filled or copied automatically depending on the import method you choose.
Pre-se

Question 6

Integrate Ali Reviews with Google Shopping

Accepted Answer

Integrate Ali Reviews with Google Shopping to show the rating and reviews on Google Shopping List ads

To complete the integration, you will need to follow these following steps

Create Google Merchant Center and Apply for Google Product Rating
Make sure your reviews meets Google Requirement
Set up Google Shopping integration on Ali Reviews
Upload XML Review feed to your Google Merchant Center

I. Create Google Merchant Center and Apply for Google Product Rating

Sign up for a Google Merchant Center here if you do not have one
Upload your Product Feed and get approval from Google for your products. We highly recommend a Free app which can quickly help to create Product Feed here. Also Shopify has a very useful guidance here for reference.
Fill in the Product Reviews Interest Form from Google to apply for Product Ratings feed integration.

a. In the first question: "Do you work with an approved third-party reviews aggregator?", please choose "No"

b. Answer the rest of the form and submit the form

A few

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