Articles on: More Help

Cannot open the app/ Showing blank page when entering the app

If you encounter the issue with opening Ali Reviews app on Shopify embedded app section, please follow bellow instruction for temporarily solution:


For Chrome:


Open Chrome setting --> Privacy and Security --> Third-party cookies --> Select Allow third-party cookies (or Block third-party cookies in Incognito)



For Safari:


Open Reference --> Privacy --> Uncheck on Prevent cross-site tracking and Block all cookies


Laptop:



Ipad:



We are working to improve its performance soon. If you need more assistance, please feel free to contact us via live-chat or email us at support@alireviews.io

Updated on: 22/09/2025

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