> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.alireviews.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why I can't remove the trigger for "All Countries" in Review Request Email?

At the moment, unluckily this **All Countries** option can't be removed, and we will improve it in the future releases.

![](https://storage.crisp.chat/users/helpdesk/website/51849c8de000cc00/image_15joq4u.png)

For now, please consider to use **Blocklist (Product/User)** function. Instruction can be found [here](https://support.fireapps.io/en/article/how-to-use-blocklist-section-jcc8bx/)

If you need some more helps, please feel free to contact us via live chat or email us at support@alireviews.io