> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.alireviews.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to custom the email sender

In case you wish to change email information that customers see in their inboxes when receiving review request emails and review response emails, it can be done as below:

From **Navigation -> Setting -> General:**

**Email Request Review**

* Store name: your Store Name which is set from Shopify will be shown as default and it cannot be blank
* Email address: this email address will show on the Email request as sender
* Reply to email address: When you reply the reviews, we will show this email address as sender

![](https://storage.crisp.chat/users/helpdesk/website/-/5/1/8/4/51849c8de000cc00/image_11bky8n.png)

|| Note: This setting is available from Basic and higher plan.

Should you need further support, please feel free to contact us via live chat or email us at support@alireviews.io