> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.alireviews.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Customizing promotion badge appearance

After setting up your discount and review request email, you can personalise the promotion badge to match your store's branding. This article shows you how.
## On this page

1. [About promotion badge](#about-promotion-badge)
2. [Customize promotion badge](#customize-promotion-badge)
    * [Step 1: Open promotion badge](#step-1-open-promotion-badge)
    * [Step 2: Select where to preview](#step-2-select-where-to-preview)
    * [Step 3: Select template](#step-3-select-template)
    * [Step 4: Adjust design](#step-4-adjust-design)
    * [Step 5: Modify content](#step-5-modify-content)

|| Note: The discount for reviews feature is only available from the Basic plan.

## About promotion badge

The promotion badge is a visual label that highlights your discount offer to encourage customers to leave reviews. Depending on your settings, it can appear across multiple surfaces in your store and emails.
The purpose of this article is to help you change the appearance of the badge to fit your brand. To change the discount value itself, see [Using discount settings](https://help.alireviews.io/en/article/using-discount-settings-to-encourage-customers-to-write-reviews-lgywjq/).

## Customize promotion badge

### Step 1: Open promotion badge
1. From the Ali Reviews dashboard, click **Collect Reviews** in the left sidebar.
2. Click the **Appearance** tab.
3. Under **Discount display**, click **Promotion badge**.
4. Click **Customize**.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/1/8/4/51849c8de000cc00/image_1u20u81.png)

### Step 2: Select where to preview
Use the **Preview on** dropdown at the top right of the page to see how the badge looks in each location. You can preview across 10 surfaces:
1. Review request email
2. Review reminder email
3. Thank-you email
4. Photo/video request email
5. Apology email
6. Customer reward email
7. Discount code email
8. Review submission page
9. Review box
10. Write a review section

To change the template for a specific surface, click **Customize** while that surface is selected.

Tip: Read more about [customizing email templates](https://help.alireviews.io/en/article/customizing-email-templates-review-request-email-and-discount-code-email-1t5i8yp/).

### Step 3: Select template
There are 2 templates for the promotion badge: **Basic** and **Center icons**.

### Step 4: Adjust design
In the design section, you can adjust:
* Text color
* Discount value color
* Outline or border
* Background card
* Background section
* Border radius

### Step 5: Modify content
**Language:** We support multiple languages including Chinese (simplified), Portuguese, German, French, Japanese, and more.
The language options sync with your Shopify admin settings. To add more languages:
1. From your Shopify admin, go to **Settings** > **Languages**.
2. Click **Add Language**.
3. Select a language, then click **Add**.
4. In **Unpublished languages**, click **Publish** next to the language you want available in your store.

Read [this Shopify article](https://help.shopify.com/en/manual/markets/languages/manage-languages) for more on managing languages.

**Main content:** Describes the discount value awarded for each product review.
* **Review with text:** discount for text reviews.
* **Review with photo:** discount for photo reviews.
* **Review with video:** discount for video reviews.

You can edit the text or insert variables in the content section. To change the actual discount amount, see [Using discount settings](https://help.alireviews.io/en/article/using-discount-settings-to-encourage-customers-to-write-reviews-lgywjq/).

Remember to click **Save** at the top right when you're done. To reset everything to defaults, click **Reset default** next to **Discard**.

Done! If you need more help, contact us via live chat or email [support@alireviews.io](mailto:support@alireviews.io).

**Related articles**
* [Using discount settings](https://help.alireviews.io/en/article/using-discount-settings-to-encourage-customers-to-write-reviews-lgywjq/)
* [Customizing email templates](https://help.alireviews.io/en/article/customizing-email-templates-review-request-email-and-discount-code-email-1t5i8yp/)
* [Customizing discount code appearance](https://help.alireviews.io/en/article/customizing-discount-code-appearance-1592pm9/)