> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.alireviews.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Customizing discount code appearance

The discount code motivates customers to submit reviews. This article shows you how to personalise how the discount code looks after customers leave a review.
## On this page

1. [About discount code](#about-discount-code)
2. [Customize discount code appearance](#customize-discount-code-appearance)
    * [Step 1: Open discount code](#step-1-open-discount-code)
    * [Step 2: Select where to preview](#step-2-select-where-to-preview)
    * [Step 3: Select template](#step-3-select-template)
    * [Step 4: Adjust design](#step-4-adjust-design)
    * [Step 5: Modify content](#step-5-modify-content)

|| Note: The discount for reviews feature is only available from the Basic plan.

## About discount code
The discount code is a coupon customers receive after writing a review on your storefront or in response to a discount code email.
This article covers visual customization only. To change the discount value or expiration date, see [Using discount settings](https://help.alireviews.io/en/article/using-discount-settings-to-encourage-customers-to-write-reviews-lgywjq/).

## Customize discount code appearance

### Step 1: Open discount code
1. From the Ali Reviews dashboard, click **Collect Reviews** in the left sidebar.
2. Click the **Appearance** tab.
3. Under **Discount display**, click **Discount code**.
4. Click **Customize**.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/1/8/4/51849c8de000cc00/image_1rjfl5o.png)
### Step 2: Select where to preview
Use the **Preview on** dropdown at the top right of the page to see how the discount code looks in each location. You can preview across 10 surfaces:
1. Review request email
2. Review reminder email
3. Thank-you email
4. Photo/video request email
5. Apology email
6. Customer reward email
7. Discount code email
8. Review submission page
9. Review box
10. Write a review section

To change the template for a specific surface, click **Customize** while that surface is selected.
Tip: Read more about [customizing the discount code email template](https://help.alireviews.io/en/article/customizing-email-templates-review-request-email-and-discount-code-email-1t5i8yp/).

### Step 3: Select template
There are 2 templates for the discount code: **Basic** and **Center icons**.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/1/8/4/51849c8de000cc00/image_1fkxf97.png)
### Step 4: Adjust design
In the design section, you can adjust:
* Text color
* Discount code color
* Outline
* Background card
* Background section
* Border radius

### Step 5: Modify content
**Language:** We support multiple languages including Chinese (simplified), Portuguese, German, French, Japanese, and more.
Language options sync with your Shopify admin settings. To add more languages:
1. From your Shopify admin, go to **Settings** > **Languages**.
2. Click **Add Language**.
3. Select a language, then click **Add**.
4. In **Unpublished languages**, click **Publish** next to the language you want available in your store.

Read [this Shopify article](https://help.shopify.com/en/manual/markets/languages/manage-languages) for more on managing languages.

**Heading:** Describes the discount value awarded for each review. You can edit the text or insert variables like Discount amount or Discount code.
**Expiration:** Shows the deadline for using the discount code. You can customise the text or insert the Expiry date variable.

To set the actual discount value and expiration date, go to [discount settings](https://help.alireviews.io/en/article/using-discount-settings-to-encourage-customers-to-write-reviews-lgywjq/).

Remember to click **Save** at the top right when you're done. To reset everything to defaults, click **Reset default** next to **Discard**.

Done! If you need more help, contact us via live chat or email [support@alireviews.io](mailto:support@alireviews.io).

**Related articles**
* [Using discount settings](https://help.alireviews.io/en/article/using-discount-settings-to-encourage-customers-to-write-reviews-lgywjq/)
* [Customizing email templates](https://help.alireviews.io/en/article/customizing-email-templates-review-request-email-and-discount-code-email-1t5i8yp/)
* [Customizing promotion badge appearance](https://help.alireviews.io/en/article/customizing-promotion-badge-appearance-1vermvi/)